Return & Refund Policy

Return & Refund Policy

At WizardsWonders, we want you to be fully satisfied with your purchase. If you are not completely happy, we are here to help.

Returns
You have 30 days from the date of delivery to request a return.
To be eligible, items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items
Certain items may not be eligible for return, including:

• Items that have been used or damaged
• Products not in original condition
• Final sale or clearance items

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 3–5 business days.

Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.

Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.

Late or Missing Refunds
If you haven’t received your refund:

• Check your bank account again
• Contact your payment provider
• Then contact us for assistance

Contact Information

Email: contact@wizardswonderss.com
Phone: +44 7537 184257
Contact Page: wizardswonderss.com/pages/contact-us