Frequently Asked Questions

1. How long does delivery take?
Orders are processed within 1–3 business days. Delivery usually takes 3–7 business days within the UK.

2. Do you offer free shipping?
Yes, we offer free standard shipping on most UK orders.

3. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number by email.

4. What is your return policy?
We offer a 30-day return policy. Items must be unused and in original condition.

5. How do I request a refund?
Simply contact our support team with your order details, and we will assist you.

6. What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and more.

7. What if my order is delayed?
Tracking updates may take 1–3 days. If delays continue, contact us and we will help.

8. How can I contact support?
You can contact us anytime via email, and our team will respond within 24–48 hours.

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